Returns & Exchanges
At Ambrane India, we strive to ensure your power banks and electronics arrive in perfect condition, offering a hassle-free 7-day return policy for any manufacturing defects or transit damage. We are committed to providing seamless support to keep your lifestyle powered up without interruption.
Return Process
- 1.Initiate Request
Log in to your Ambrane account and visit the 'My Orders' section to select the item you wish to return and submit a formal request within 7 days of delivery.
- 2.Quality Verification
Our support team will review your request and may ask for images or videos of the product and its packaging to verify the reported issue or defect.
- 3.Reverse Pickup
Once approved, we will arrange a free reverse pickup from your registered address; please ensure the product is packed in its original box with all accessories and manuals.
- 4.Refund or Replacement
After the item reaches our warehouse and passes a physical inspection, we will initiate a full refund to your original payment method or dispatch a brand-new replacement.